What to do if there is no sound on the phone - “The sound has disappeared on the Huawei phone, how can I fix it? there is vibration, no sound” – Yandex.Q – Expert – online store of electronics and household appliances

Let's look at the most popular reasons why sound disappears in LG phones

More often than not, LG won't produce sound when the speaker fails.
Most often this appears as a result of damage, resulting in damage to the mechanisms of the device. This requires a complete replacement of the speaker. If the music is played very quietly, then perhaps the ear canal is clogged with debris - it just needs to be cleaned.

It is not uncommon for phones to have no sound when they respond to a headset that is not actually connected. Because of this, the speaker does not turn on. The culprit may be moisture that has gotten inside the device. This causes the leading contacts of the printed circuit board to close.

It’s not uncommon for LG to have no call sound after mechanical damage or moisture getting into the case. In this case, the printed circuit board, pads, and tracks may be damaged. To identify the cause, a thorough diagnosis is necessary.

Checking the multimedia speaker

If none of the methods above helped, the speaker may be clogged or faulty.

Note! If debris gets into the speaker, the sound may become quieter, but usually does not disappear completely.

A speaker doesn't fail without a reason. The malfunction may be due to the following factors:

Moisture has entered the connectors of the device and its speakers. In this case, the contacts could have oxidized and the speaker stopped working. If the phone was dropped into water, it could cause a short circuit. If so, you must immediately contact the service center. Since this is not a warranty case, you will have to pay for repairs.
If the smartphone is dropped, its internal components, such as the speaker coil or audio control board, could be damaged due to impacts.
If the sound disappears after a sudden power surge, the speaker may not have withstood the load and failed.

Help, the microphone only works on speakerphone, honor, Huawei nova 3

I’m sitting in self-quarantine, repairing equipment at home, temporarily dragging almost all of my service home to complete unfinished orders. I have 100% adequate and understanding clients, but there will always be that 0.001% who will spoil these statistics. The story began on March 10, when I accepted the phone for repair. The idea is simple - extract data from a phone that has been to the service twice. A common practice in my service. Since the demand for my services significantly exceeded my ability to do everything on the spot (on average, they brought 7-10 devices a day every day), the queue for complex repairs increased to a week of waiting. After the appointment, I quickly inspect the phone on the same or the next day and if there is a typical breakdown, in most cases I repair it in less than a day. If something is very fancy or it’s not clear exactly what’s wrong with the phone, then I leave it in the queue for complex repairs. That's where this phone ended up. Initially, the price tag was already agreed upon for possible options. The simplest and most inexpensive is to extract data through a programmer directly from the memory chip. The phone was originally a shock resistant device with little moisture penetration. Upon inspection, I found flux under the processor and memory. Many people do this as a diagnostic step to start the phone, download the data and see how it works. Here, apparently, such a story did not work out and was given away without repair. The phone showed no signs of life and I decided to immediately remove the memory and read the data. It turned out that the data is encrypted and in this case, in order to get contacts/photos, you need to start the phone in the minimum working state, enter a password or pattern, and there are already standard copying options. So, on this phone the chip turned out to be a combine, consisting of RAM and permanent memory. One contact was also broken under it, which I immediately restored. Did not help. But the phone began to be detected in emergency mode, that is, there is no processor-RAM-ROM connection. I replaced the controller to check, but all in vain. I called to coordinate the purchase of a donor. A couple of weeks later I found it (the phone is not so popular from the protected Blackview series), went after work hours and bought it. I threw it in, but there is no image there, but there is a backlight and you can see from the sounds that the donor board is starting up. This means the display was also damaged. I call and say this and that. Well, the client decided to look for it himself. Well, at the end of March everyone went into isolation together. A couple of weeks later he called that he found it and when you open after May, I’ll deliver it. OK. Then they announced that we were sitting until the end of May, and here’s a call that really infuriated me from such impudence: K: hello, I’m talking about an order with data, we talked there about what we’ll do after May.

Me: Now I work from home and I didn’t take your order, because at that time there was no donor and rolling all the devices back and forth would lead to the consequences of completely breaking them. Now after canceling the mode.

K: Well, you said that you would work after May.

Me: Unfortunately, I don’t decide when everyone goes to work.

K: Well, there are no restrictions on movement, take a pass, bring it, I’ll drive up and you’ll do it.

Me: I won’t go because I don’t want to break the rules.

K: Why? Still, they go out, go to work, get a pass and that’s it. I've been waiting for 2 months, but there is no result.

Me: I won't risk my health over this. I'll do it after the regime is cancelled.

K: Then give the keys to someone and send the person to bring it.

Me: Do you want me to give the keys to the service, which contains some of the client phones and my equipment?

K: Well, yes, but what’s wrong with that? Either go yourself, or then give the phone back.

Me: Okay, after canceling the regime, you will come, pay for the diagnostics and pick it up without any problems.

K: I want to pick it up today or tomorrow. I won’t pay for diagnostics, you didn’t do anything.

Me: Well, how’s it going? I told you what was faulty and what needed to be done to fix it, I bought a board and checked that the display was faulty.

K interrupts me sharply: Listen, we agreed that we would look for a donor together. I found it, but the fact is that you bought the board and didn’t say that this was your problem.

Me (at this point my mind exploded): I called you earlier and said this. Okay, let's do it the way you want. To hell with this diagnostic, and I’ll find somewhere to attach the board, but I won’t expose myself to the risk of getting sick because of some kind of phone. It's not worth it. You can pick up your phone without diagnostics, but only after the mode is cancelled. All the best.

I didn’t argue further and simply ended the call. I'm waiting for a negative review) But this is most likely an exception and fortunately I have very few such clients. But I’ll tell you a story completely opposite to this one: A man called and said that he needed to get data from a broken phone. He outlined the situation to me and I immediately said that a donor would be needed. A week later we met and he told me this:

More about Huawei: How to unlock a Huawei and Honor phone if you forgot your password and pattern with your fingerprint

Nova 2i. Here's what you need to take the data from:

Just what is needed to transfer credentials) Processor-memory-RAM. I remove the processor and memory chip from the broken board:

Part of the compound remains on the chips. I defend him:

Well, the output is almost clean)

First of all, I check the memory chip for serviceability using this programmer:

When reading memory with encrypted data, you can see all the partitions, but the partition with the data will either show that it is encrypted, or it will not be visible at all:

The chip is alive, which means it’s time to put it on the donor) Since I’m not a supporter of tinning contacts on logic chips, in order to avoid unnecessary heating I immediately do tinning through a stencil and reapplying the paste. Here is the initial application of solder paste:

But what happens when you roll it through a universal stencil:

You can see the balls stuck together and the lack of food. I clean off all the excess with a scalpel and apply more solder on top:

Usually two times is enough to tin the gray contacts on the chips. After this, a little pressed solder remains between the balls, but they are easily removed with a scalpel. The output is this:

It’s as if it just came from the factory) I take out the donor board and unsolder all 3 chips. I will remove the RAM so that when soldering the contacts under it do not fall off:

I clean off all the excess solder and solder all the microcircuits at once:

I connect to charging:

And then there is sadness. Consumption is only used to start the controller, and the controller in this case is either on defense or does not know what to do, since the processor is not seated correctly on the board (not enough). I take it apart again and find a short circuit near the operative. I remove the RAM chip and the short signal disappears. The chip has shifted by 1 row of contacts. I stupidly missed it, since the markings on the board were made for several chip sizes. It happens xD. Since I don’t work with video cards and laptops yet (there’s no room for the necessary equipment), I don’t have such a stencil and had to roll the balls manually:

Look at these smoothest balls in the world xD:

I roll it and seal it again. I launch from the button:

That's all, the data is in place. They didn’t give me the password to check whether the processor was properly sealed, so I give it like this:

I needed a password to check all the equipment, because after a processor reboot, for example, cameras may not work, or there will be no network, or maybe I won’t be able to see the memory card. Anything may not work. If, for example, they don’t let me check, then I give out the phone without guarantees on the performance of the secondary equipment. And if it later turns out that, for example, the cameras never worked, then for subsequent assembly/disassembly/rework I charge the full price for the reworked work. This kind of simple repair at home can be done in 3 hours at best, provided the proper spare parts are available.

You can contact me using my Google nickname, and you can also find me on Instagram/Viber/Whatsapp/Telegram.

Don’t get sick and don’t be nervous) Everything will be fine)

See you.

Why the ringer speaker does not work on Huawei and Honor

The main reasons are considered to be the following:

The audio settings are incorrectly configured.
The user has activated silent mode.
There is a software conflict in the system.
The speaker is clogged.
Moisture has entered.
Broken headphone jack.
Mechanical damage.

In fact, it does not matter at what moment the malfunction appears; in any case, the cause will have to be identified.

Regulator failure

The regulator is responsible for changing the volume. If you set the minimum value and the part breaks, there will be no sound. The way out of the situation is to repair the regulator. To do this, you need to disassemble the smartphone, check the contacts and, if necessary, replace the module. In some situations, it is enough to solder the contacts. You are unlikely to cope with the task on your own; if you lack experience, contact a service center where diagnostics and appropriate repairs will be carried out.

virtual expert

If you have any questions, it is better to contact a virtual expert. This is a special bot that will provide assistance in solving common problems. In addition, he can act as an interlocutor and simply maintain a conversation. Try it yourself - write to the robot, he will answer instantly.

Checking settings

The next reason may be hidden in the settings. Or rather, in incorrectly set parameters.

Changing the volume in the settings menu

One solution is to return the default audio settings. To do this, go to options and go to the volume section. Please note that the name of the tab may vary for different smartphones. You should open the option where there will be a list of all the sound profiles, including volume control and stereo speaker activation. Raise the volume to maximum near all items and check the sound.

Audio board malfunction

Any smartphone requires an audio card that is responsible for amplifying specific frequencies. Failure of this part results in no sound or minimal volume. But, partial loss of sound may also occur. To correct the problem, you will need the help of a service center, where specialists will carry out diagnostics and repairs.

Cable wear

If the malfunction is due to wear on the cable, then you will notice various interference when listening to music or having a telephone conversation. There is also a lack of any sound notification for an incoming call. Typically, this problem is relevant for old phones that have been in use for several years. To correct the situation, you will need to replace the part.

Mechanical damage

Mechanical damage is considered the main cause of many problems. Users often drop their devices, and any fall can negatively affect the operation of the smartphone. For example, the cables could break, the connector could be damaged, or the contacts could crack. And moisture ingress leads to one hundred percent malfunctions.

How to swap buttons on Huawei and Honor smartphones

Speaker malfunction

Often a faulty speaker is found on new phones. This is due to a manufacturing defect, so you can apply for warranty coverage to the store where you purchased the smartphone. But another common cause of a faulty speaker is careless handling of the device; for example, an unfortunate fall can easily damage a fragile part.

In some situations, the problem may be hidden in the speaker mesh being dirty. Then the solution is enough to clean it using special products. This is the main reason why the ear speaker does not work on Huawei and Honor. When cleaning, you can use cotton swabs with alcohol or hydrogen peroxide, or a needle.

If you have any questions or complaints, please let us know

Ask a Question

Audio jack problems

If there are problems with the connector, the headphones will not work. In this case, the system will see the connected headset and even send a signal, but damaged contacts will not transmit sound. One of the reasons for a faulty connector is dirt; it can often become clogged. If cleaning does not help, then you will have to change the component.

Software level failures

A system failure is rarely the cause of a speaker not working. Software errors negatively affect the functionality of the device; some can completely break the operation of certain components in the hardware, while others can only cause the smartphone to slow down and freeze. Typically, a system failure occurs due to the use of several identical applications at once to improve sound quality. Remove unnecessary programs and use only one. Don't forget to reboot your Android after the removal operation.

Granting rights to third party applications

The reason given is not always noted. Let’s say that during a phone call you can hear the interlocutor normally, but when talking through a messenger (for example, Vastap or Viber), there is interference or poor hearing.

This is due to incorrectly configured parameters. Go to the messenger settings and open the tab where permissions are granted to the program. Enable all items so that the application has access to all the necessary options on the smartphone.

What charging connectors do Honor and Huawei phones have: list

Resetting profile applications

If the problem persists, then perform a factory reset. To do this, go to the settings and find the “Backup and reset” section, then click on “Reset” and confirm the procedure. The operation will delete all information from the phone, after a reboot you will get a clean system that will have to be configured again.

To reset specific applications, go to Settings in the Programs section. Find the utility you need. For example, “Phone” and go to the “Memory” tab and click “Reset”.

Incorrect flashing

On the Internet, on various resources, you can find any firmware versions, including official and pirated ones, distinguished by interesting designs and other personalizations. If the user installs non-official software, he runs the risk of encountering some problems. For example, you could install firmware that lacks the drivers needed for the speakers to work. To correct the situation, you need to reflash the system. Just install the official version downloaded from the developer's main website or from the w3bsit3-dns.com forum.

How to increase phone volume

Follow these steps step by step:

Turn off Do Not Disturb mode. Remember, when it is active, not only the ringer sound is turned off, but also all conversational speakers.
Open your phone's Settings and go to the Sound menu.
If Do Not Disturb is turned on, switch the slider to the Off position.
Turn off Bluetooth. To end the wireless connection, swipe down on the notification shade. Find the Bluetooth icon among the icons in the shortcut menu for options, tap on it so that it turns gray.

Note: You can also turn off Bluetooth through the Settings application (Settings > Connections) by moving the slider next to the Bluetooth option to the off position.

Check your phone's speakers for dirt or dust. A jet of compressed air or a clean brush/brush can help clean them.
Also check the headphone jack. Dust or hairs often get into it. When headphones are inserted into the socket, the fibers, as a rule, become compacted and form a layer that is difficult for sound to pass through. To remove this layer, you can use a needle or pin.
Now examine the headphones. If they are worn out, old, the wires have kinks or visible damage, then there is a high probability that the problem is in these headphones. Try another pair and see what happens with the sound.
Adjust the sound using the equalizer. If there is sound, but it is very weak, adjusting the equalizer can help improve it. You should change the intensity levels of certain sound frequencies by moving the sliders up and down to experimentally find the optimal settings. Huawei phones have the Histen app installed. It is one of the best tools for improving the sound quality transmitted through headphones/headsets. First, in this application you can select the type of headphones you are using:
Intrachannel;
Plug-in.

Secondly, again, Histen has an advanced 10-band equalizer and the ability to boost or cut a certain frequency range, add bass, change styles and much more.

Thirdly, the 3D audio option can be useful, with which it creates volume and depth of sound.

Adjust the sound level in the settings if you suspect that the volume rocker on your phone is faulty. It is quite possible that this is not a mechanical failure. Dirt may accumulate under the button, causing it to stop pressing properly.

To increase the sound without using a physical button, open Settings and select Sound, moving the Melody slider to the right if you want to increase the ringer volume. In this menu, you can also use the sliders to adjust the volume level of multimedia and alarm clocks.

Use special third-party applications that are designed to boost the volume. Many of these applications are created in the form of an equalizer. They allow you to make the sound of your phone speakers louder.

In the Google Play store you can find, for example,

Equalizer FX.

At startup, the default profile becomes active, which can be edited at your discretion. To increase the volume, go to the Effects tab, set Volume Booster to On. and move the slider to the right until you are happy with the volume level.

This app has another advantage - it works with Google Play Music. Many third-party audio apps don't work with streaming services, or at least cost extra. There is no such problem with FX: the application is free to use.

Tip: For this or other equalizers to work, you may need to disable Android's built-in equalizer in your Apps and Notifications settings.

Viper4Android

It is much easier to work with the volume option if the phone or tablet has been rooted. It lets you use apps like Viper4Android, an amazing and incredibly powerful audio tool.

After installation, you can activate the eXtra Loud mode, then the sound becomes as loud as possible. You can also use the Speaker Optimization tool to improve the sound quality coming out of your phone's built-in speakers.

Precise Volume

This is a very advanced application that has many different options for "everything". There is an equalizer with an amplifier function. Plus, there are preset profiles that are activated as soon as the headphones are inserted into the phone. One of the benefits of Precise Volume is that the user can set custom volume levels for different applications.

The application replaces the 15-step volume control built into Android with a 100-step one. This allows you to more accurately set the desired volume.

Close any open applications that are used to play audio. Some of them have their own volume settings, which can change the overall volume of the phone if running in the background.

More about Huawei: Huawei phone screen replacement - low prices in Moscow

Tip: If you suspect apps are still running in the background, try restarting your phone.

Can not hear anything

This is a classic problem, because today it sounded like a thousand miracles suddenly stops sounding. There are several reasons why this happens, and there are several solutions we can implement.

Check your speakers

The first step is to check the mobile speakers. Many times dust and dirt make it low . If we find that they are dirty, we will have to clean them thoroughly.

Application Help

We can also use a special application, some of them are available on Google Games, to clean the device. This type of application generates maximum sound from the speaker to create vibration that removes accumulated dust.

Turn up the volume

This seems obvious, but it's surprising the number of users who solve their problems when they realize that the sound was at a minimum . This usually happens when the call and media volume controls are mixed up. Many times we think we are increasing volume when in fact that is something other than our goal

Do not disturb mode

We have to make sure that the mobile phone is not in Do Not Disturb mode. This will cause all notifications and sound from the terminal to be canceled . Therefore, it will not make any sound. On Huawei mobiles we will have access to this mode in the quick settings menu by sliding the top taskbar.

Speaker yes, but no Bluetooth

Bluetooth usually causes a lot of headaches in the audio department. Often the speaker sounds right, but when we connect a Bluetooth device, we hear nothing. In this case, the best option is to perform a network reset, which in turn will delete all Bluetooth connection records. To do this, go to Settings / Reset Network Settings. The method runs in seconds and the problem may well go away.

Other options

Turn off your mobile phone and remove the Nano SIM card. Then we put it back inside and turn the computer back on.
Turn off Bluetooth and make a test call.
Use your phone until it runs out of battery and turns off. Then we have to put it on charge, turn it on again when the battery reaches 100%.
Make a call with your device turned on in safe mode.

Speaker malfunction

If everything is in order with the gadget’s settings, the reason may lie in a serious hardware malfunction, for example, a broken speaker. Typically, this problem can only be solved at a service center by replacing the specified module. But here you need to take into account that the vast majority of devices have two or even more speakers.

One of them may be responsible for playing music in various applications and games, the other is responsible for the audibility of the interlocutor during a conversation. Therefore, if the sound in the device disappears both in applications and during calls, then the reasons are most likely different.

How to solve the problem: instructions

If you check the list of steps below, from simple steps to more complex ones, you will surely solve the problem. If you haven’t hit or flooded your smartphone, then you will almost certainly be able to get rid of the problem when it’s hard to hear your interlocutor on an Honor 8a, 7c, 8c, or any other model – on your own.

The very first step is to check the sound during a call. Increase it to the maximum level.
Check to see if you accidentally turned off the sound with your ear or cheek.
Reboot your phone just in case, and continue checking after that.

Close the front camera block with your finger. This is due to the poor quality of the proximity sensor. Have you noticed the message “Don't cover the top of the screen”? So, this is him. By closing it, you will show that you have placed the device to your cheek, that is, you are communicating on the phone.
Clean the speaker with a cotton swab soaked in alcohol. This will help improve the sound quality.

If the mobile operator's network is overloaded, you should wait 5-10 minutes and try again. But by the way, in this case, as a rule, the call does not go to the phone at all.
If the signal is bad, you need to try calling from a SIM card of another operator, or find a place with better reception.
Install an antivirus and scan your phone with it.

Engineering menu

If on your new and high-quality Honor device, for example on the 20 Pro model, it is difficult to hear the interlocutor, while the sound is set to maximum, then this means that this sound setting was made at the factory. Fortunately, this annoying nuance can be corrected. You need to go to the engineering menu and increase the volume there. This can be done in two ways:

Call up the dial pad and dial the combination: for Honor or Huawei – *#*#2846579#*#* or *#*#2846579159#*#*, and if it doesn’t work, then try *#*#3646633#*# *, which is provided for basic Android. In the menu that appears, increase the volume of the front speaker.

Install the “engineering menu” program, which can be found in the application store. Set it up and increase the desired sound parameter. This will help solve the problem when it is difficult to hear the interlocutor on the Honor 20 phone.

Radical options

If none of the above helps, and you can’t hear the interlocutor during a call on your Honor 8x or 30i phone, then you can use one of the serious ways to solve the problem. Before each of them, you need to make a backup copy of all data, because it will be irretrievably erased.

Reset to factory settings. This is done through the Phone Settings - you can find it through the search. Make sure to save all data. After it, be sure to adjust your smartphone to suit you and don’t forget about the call settings.

Flashing. In this case, it is better to contact a service center. Your installed version of the system will be completely changed.
Repair. This item also requires contacting a service center. The problem may lie in various breakdowns, so only specialists will be able to diagnose and replace the auditory speaker, cable, microcircuit or other parameters.

Now you know what to do if you can’t hear your interlocutor through the earpiece on Honor. Follow all the given steps and the problem will be resolved. I hope this instruction will help you solve the problem quickly and without difficulty.

No sound in browser

If you have problems watching online content, then first of all you need to try starting another video. The file itself may be damaged or uploaded incorrectly. If in this case the sound does not appear, then you need to go to the settings of your browser and phone:

Browser settings. In common versions of the Internet browser, it is possible to turn off the sound. You need to go to the browser menu and find the required item in the content settings.
The playback window has a separate volume setting that is independent of the device's audio settings. You need to check the level set in the online player.
Multimedia sound on the phone. This is a separate setting that does not depend on the volume of the ringer, call, signal or alarm.
Headphone jack. When you connect a wired headset, a contact opens, which transmits sound to the speaker. You must ensure that no foreign object has entered the port.

These tips should help solve the problem.

Increase the sound in the system

If there is no sound on your phone, what should you do? First of all, check the sound level in the system.

Note! For each type of sound, Android has its own regulator.

To increase the sound, do the following:

Step 1. Press the volume up key (usually located on the side of the smartphone).

Step 2. A scale of the current sound level will appear on the screen. Click on the three dots to open more options. You need to click on them quickly enough, because the scale disappears from the screen very quickly.

Step 3: Increase the volume on the switches that need it. To do this, touch the desired scale and swipe up.

Note! There are several sound controls in the Android For example, one of them is responsible for notification sounds, another for the volume of an incoming call, and a third for the alarm clock. Depending on the firmware version, there can be more such regulators, for example four or five.

Step 4. In the screenshot below, the volume has been turned up to maximum.

Step 5. After this, check the sound on your smartphone again. For example, turn on music or video.

If you can't increase the volume this way, do it through the Android . For this:

Step 1. Swipe from the top of your smartphone screen.

Step 2: Click on the wheel to open Settings.

Step 3: Go to the Sound and Vibration section.

Step 4. In the “Volume” subsection, check whether the “Silent” mode is turned on. If enabled, click on it.

Step 5: Select Disabled to deactivate it.

Note! This method can also help if, for example, the volume buttons do not work due to moisture or a broken cable.

Turn off airplane mode

While the Airplane mode is active, it is impossible to reach the subscriber. To disable this mode, you must perform the following steps:

In the settings section, select “Network and Internet”.
Deactivate Airplane Mode.

You can turn off the mode in the quick settings panel (opened by swiping down from the top of the screen).

Reboot mobile phone

The simplest method, however, it allows you to solve a lot of problems caused by various failures. On Android smartphones, rebooting is carried out by pressing the hardware button. On an iPhone, to reboot you need to simultaneously press and hold two buttons - “Volume Down” and “Power” (on older models - “Home” and “Power”).