Problems with the Mi Band fitness bracelet

Xiaomi Mi Band is a family of extremely popular fitness trackers from Xiaomi. Every year they are sold in millions of copies and over 6 generations they have managed to establish themselves as the best fitness bracelets all over the world thanks to high-quality materials and assembly, their rich functionality and ease of use. However, more and more often we are asked questions about what to do if the Mi Band does not connect to the smartphone or loses connection? what to do if notifications do not arrive? What to do if the heart rate monitor does not work? and many others. In this article we will try to solve the most popular problems with Mi Band.

What to do if your smartphone does not see the fitness bracelet?

Mi Band devices are compatible with both Android and IOS platforms, but it happens that the smartphone simply does not see the bracelet. In this case, the first thing you need to do is check whether the version of the Operating System and the Bluetooth version of your device meet the requirements of the fitness bracelet. If the version of your device is lower than required, then unfortunately the connection will not be possible. If the versions are suitable, it is recommended to do the following:

Connect your smartphone to the Internet and repeat synchronization with the bracelet.

Using your Google account, log in to the Mi Fit application.

Least problematic gadgets

In order to avoid problems with connecting equipment, it is better to purchase high-quality sports devices.
The least problematic fitness bracelets include:

Xiaomi Mi Band 3 with colored straps, a large touch screen and advanced functionality. Thanks to the battery capacity of 110 mAh and improved Bluetooth 4.2 Low Energy, Band-3 is able to operate without recharging for up to 20 days during active use. In order for the device to work daily and autonomously without a cable for a long time, purchase a Xiaomi Mi Power Bank mobile battery.
Samsung Gear Fit. The advanced model in the line is considered to be the interactive bracelet 2 Pro with a high level of moisture protection and a beautiful design. When connecting the tracker to a Samsung smartphone, it is enough to install 1 application. If you need to synchronize it with other Android mobile devices, download not only the mobile application, but also 2 additional plugins.
Smart Band Honor. Recently, the Band 4 model was released with a color screen covered with improved protective glass, a user-friendly interface and wide functionality. The cost of the bracelet is high compared to other sports devices, but it is compensated by fast synchronization with devices that support any OS.
Garmin Vivofit 3. A budget-friendly and quickly connected sports gadget from Garmin for training and navigation with built-in GPS, accelerometer, and monitoring of sleep and rest phases.
Colmi S908 GPS Sports. An inexpensive sports bracelet, often purchased by users on the AliExpress portal. The watch quickly connects to an iOS or Android smartphone via Bluetooth and then transfers user information to it.

There are other models of fitness bracelets in which connection and settings are completed by the user in minutes, for example Amazfit Cor, FitBit Charge and Polar A370. They have proven themselves to be the best among lovers of an active lifestyle and professional athletes.

What to do if notifications do not arrive on Mi Band?

If you have connected your bracelet to your smartphone, but notifications are not coming to it, you need to give permission to the Mi Fit application to Run in the background, to do this:

Go to the Mi Fit application, go to the profile tab and select our device. Find the item “Run in background”

In the “Autostart” section, click “Go to Settings” and activate “Mi Fit” there. We return to the previous menu.

Now in the line “Battery management” also click “Go to Settings” and select the “No restrictions” option

After that, in the “Notifications” section, turn on the slider and at the bottom of the screen, go to the selection of applications from which you want to receive notifications.

Causes of problems with connection error to the bracelet

There are three popular reasons that can cause this problem.

Among them:

If, in addition to the bracelet, another device is connected to the smartphone via Bluetooth, for example, external speakers or headphones, then it can affect the occurrence of this problem. Bluetooth bandwidth may not be strong enough to support communication between multiple devices. Especially if the bracelet is being updated, the signal strength may not be enough. In this case, simply turn off all devices except the bracelet.
If the bracelet starts updating with a low battery charge, then its Bluetooth receiver may not have enough battery power to successfully complete the update. Then he disconnects from the smartphone and the application will display this error. In this case, charge the bracelet to at least 80%.
The problem may arise from a poor Internet connection or blocking of the bracelet update resource by the provider. We'll look at how to solve this below.
This may be some kind of temporary problem that is caused by a glitch on the side of the application, smartphone or bracelet. Elimination of this reason is also discussed below.

Let's look at ways to help solve this problem.

This may interest you: Why don't notifications arrive on Mi Band 4,3,2.

What to do if the Heart Rate Monitor does not work on Mi Band?

Sometimes users encounter the problem that a fitness bracelet or smart watch cannot show their heart rate. This may be due to the two most common reasons.

1. The heart rate sensor is dirty. If you are faced with the problem of a heart rate monitor that is not working, the first thing you should do is carefully clean the part of the device adjacent to your wrist on which the optical sensors are located that measure the pulse. To do this, you can use wet wipes or cotton swabs.

2. The second common reason for a heart rate monitor not working is not wearing the device correctly. Before measuring your heart rate with a fitness bracelet or smart watch, make sure that:

The device is located on the upper (outer) part of the wrist

There is no interference between the device and the skin in the form of clothing or other objects

The device does not “dangle” and fits snugly to the wrist just above the radius bone.

Main reasons

Each manufacturer uses its own mobile application to pair smart watches with a mobile device. After installing and activating the software, the bracelet is connected using a Bluetooth wireless headset and via a USB cable. Disruptions may occur during the workflow.

The main reasons why equipment does not pair:

The bracelet cannot see the smartphone via Bluetooth.
Doesn't connect, phone doesn't allow synchronization.
Doesn't sync.
The sensor loses connection and turns off.

The bracelet does not see the phone via Bluetooth

The Bluetooth wireless communication module automatically finds the desired device after installing the mobile application and speeds up the data transfer process. The automatic search and connection procedure occurs only when Bluetooth is turned on. If connection is impossible, you need to find the reasons for the technical failure.

The fitness tracker may not see the phone for the following reasons:

Bluetooth disabled.
Large distance between devices.
Software failure or incorrect installation of the application.
The fitness bracelet battery is low.
There is interference in the wireless communication module, for example, a microwave oven is on or a high-speed Wi-Fi repeater is running.

The phone does not allow pairing

Often the smartphone finds the sports watch, but does not connect. Factors affecting equipment pairing:

Version incompatibility. Fitness trackers are equipped with Bluetooth 4, 4.2 and higher. Therefore, for a normal connection, the mobile device must have the latest version of the wireless interface. If the application is outdated, for example 2.0 or 3.0, it is updated, otherwise you will not be able to configure the gadgets.
Problems with the firmware. When installing modified unofficial software, some functions do not work correctly or are unavailable. The device is reflashed and reconnected.
Problems with the program. If the display does not turn on or synchronization does not occur after the update, the application must be reinstalled.

Lack of synchronization

Fitness tracker does not sync:

The device has been deactivated by the user or turned off due to a lack of power.
While using additional third-party software, such as Notify&Fitness or RuMifit, together with a mobile application.

Lost connection and disconnection

The main reasons why a smartphone loses connection with the activity tracker immediately after connecting are:

Incorrect distance selected for wireless communication of devices. In order for the equipment to function perfectly, a distance between them of 10-12 m is allowed.
The device is discharging.

What to do if the dials are missing in Mi Fit?

If you decide to change the watch face on your device, but when you open the corresponding menu you don’t find them there, no need to panic. First of all, check the Internet connection on your smartphone. If you have Internet, but still don’t have watch faces, you need to either:

Install a VPN program on your smartphone, turn it on and try installing the watch face again

In the smartphone settings, change the system language to Chinese, then install the dial you like and return the Russian language back.

Troubleshooting options

Methods for eliminating desynchronization of devices and impossibility of pairing depend on the cause of the problem. The user will need to check the correct operation of the wireless connection on the smartphone, restart the device, try to join after startup, and, if necessary, update the Bluetooth.

In addition, perform the following actions:

Reduce the distance between devices to the acceptable level.
Both devices charge.
Check the correct operation of Bluetooth on each device separately.
Restart the fitness bracelet and phone.
Reinstall the mobile application:
remove old software from the smartphone database;
download a new program in accordance with the manufacturer’s requirements and the stated characteristics of the device.

The date is not displayed correctly on the home screen

Sometimes it happens that the day and month on Xiaomi Mi Band 4 change places . And although this change does not interfere with the operation of the device in any way, it is simply unusual for most users. Therefore, we will look at the two most simple and effective ways to return the date to normal:

Change the language of the smartphone to English, synchronize it with the bracelet, and then return it to Russian again and reconnect the gadgets via Mi Fit.
Unlink the watch from your profile in the official application, and then link it again.