Deaf-mute mobile phone: what to do if there is no sound on the phone

How to change the melody?

Well, we have analyzed as many as 12 reasons for problems with sound notifications in WhatsApp, and also provided ways to solve each of the problems. In conclusion, let's look at how to change the sound of a message in WhatsApp if you don't like the ringtone or it doesn't sound loud enough:

1. Open WhatsApp;
2. Click on the three vertical dots in the right corner of the display;
3. Select “Settings”;
4. Go to the “Notifications” block;
5. Tap on the line “Sound notifications”;
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6. Select the desired folder on your phone;
7. Find the desired melody;
8. Install;
9. Please note that you can set a different signal for incoming SMS in group chats or for audio calls. You can also configure the vibration level, indicator light, and pop-up notifications.

To open native ringtones, tap on the “Themes” folder. You will find yourself in the settings section of your smartphone, in the block for selecting alert tones.

Regardless of whether you are interested in how to turn off the sound of sending WhatsApp messages on Iphone or Android, use these instructions. Sounds in chats are regulated in the application, and its options are identical for devices with any operating system. By the way, sounds in the chat will also be turned off through the WhatsApp notification settings block. You can also mute the sound in a specific conversation - go into it, click on the three dots, select “Mute” and the desired interval.

Well, we have sorted out all the existing sound settings in WhatsApp, now we hope you won’t have any problems! May all your messages always arrive on time.

Checking the WhatsApp version

If the version of this program on a smartphone is very outdated, it is no longer supported by the company’s main services and problems arise with the operation of notifications.

To update the current version of the program, just go to the store of your OC, find WhatsApp in it and click on “Update application”.

If the application version is outdated, it needs to be updated.

Reinstalling the application

In case the application is updated to the latest version and there are no problems with the RAM on your phone, try installing it again.

To redownload the program, first of all, delete its original version from your smartphone. After that:

1. Go to your device's app store.
2. Find WhatsApp.
3. Click on the “Install application” button.

After reinstalling the messenger, all its settings will be updated and notifications will work by default.

Enable notifications in the application

With a large number of interlocutors and active chats on WhatsApp, many are faced with the problem of a lack of personal space and an abundance of distracting notification signals. The developers took this fact into account and added the ability to disable or enable notifications to the messenger.

Alert signals function both during incoming calls or messaging, and in the background when exiting the application. But sometimes notifications stop coming: in such cases, it’s worth checking whether their sound is turned on.

To set up notifications in WhatsApp on Android, you should:

1. Launch the application.
2. Go to settings through the menu.
3. Select the “Notifications” tab.
4. In the window that opens, you can configure the sound to be turned on or off.

If iPhone owners have problems with notifications, you need to:

1. Open WhatsApp.
2. Go to the “Notifications” item.
3. Customize notification sounds.

Users of the application can also change the standard alert melody or set individual signals for any chat.

You can enable notifications in settings.

What to do if there is no sound due to hardware failure

Are you inclined to believe that the device lost its voice due to a malfunction of the “filling”? If the sound functions are partially absent - only the speakers or microphone do not work, the volume cannot be adjusted, etc., you have two outputs:

• take your phone in for repair;
• replace the failed one with external devices (headsets, desktop speakers) or programs, some of which are mentioned above.

If there is no sound at all, neither during calls nor in applications, there are no options other than repair. They also do not appear after the phone gets wet or hits/falls.

Problems with sounds in WhatsApp on an outdated smartphone

We have already covered issues related to sound on more modern smartphones. What about older devices? There are no less problems with them, we assure you. There are several reasons for sound problems in WhatsApp, so let's look at the specifics of each.

For ease of understanding, we will divide the further narration into several logical blocks.

Internet connection

Check whether your router or broadband connection to your laptop is working correctly (if you distribute the Internet through the device’s network card). Also check the cable itself for mechanical damage.

Check if other applications are working normally or if they are also having problems. If they are observed in all programs that require an active Internet connection, it’s time to think about it. In this case, contact your provider for additional information, find out the situation on the line and the quality of the network.

If you use mobile Internet, check the amount of remaining traffic, top up your account or switch to a more advanced tariff if the current one does not work well for the messenger during correspondence and calls.

If everything is clear with this, we move on.

Lack of RAM

This is the scourge of all outdated smartphones, since manufacturers at that time equipped the devices with sufficient memory. However, time has passed and applications have become more demanding, not to mention the increased RAM consumption of the OS itself

To correct this situation, we recommend disabling some programs running in the background that are not so important right now. To make your plans come true:

1. Unlock your smartphone and tap on the gear-shaped icon in "curtain" notifications.

2. Go to system settings and scroll through the page to the “Device” .
3. Tap on the “Applications” .
4. Let's go to the window "Neglected", "Working" or "Active".

5. We scroll through the list until we find unnecessary objects.
6. We tap on them one by one.
7. In the additional information window, activate the “Stop” .
8. We confirm the seriousness of our intentions.

For some active programs, you can create backup copies so as not to lose some user information. Do this if relevant.

After clearing the RAM, launch WhatsApp and check how the sound works in correspondence, voice messages, and audio calls.

Microphone

We already talked about this above, and all you need to do when using an outdated smartphone model is:

1. Check the functionality of the peripheral device in other applications. If there is poor audibility everywhere, contact a service center to troubleshoot.
2. Update the messenger version to a newer one using the official store or third-party sources.
3. To avoid conflicts between applications that use a microphone, go to other programs and uncheck the boxes, if any, from the “Voice activation” .

All of the above steps will help fix the problem with the sound of notifications, incoming messages or during calls.

No sound on WhatsApp

If we are talking about notifications for incoming messages, then this is useful to always keep your finger on the pulse of the situation. Thanks to push notifications, you can always see a new letter and receive new information.

The sounds in the application while receiving and sending text messages convince us that the procedure was successful, and the SMS was sent to the project servers with further forwarding.

Well, don’t forget that during audio and video calls it is important to hear your interlocutors, and there can be problems with this too. If there is a problem with the speaker, microphone or messenger settings, you simply will not be able to communicate normally with the person, and the only option left is correspondence.

If everything is clear with this so far, let's talk about the probable reasons for the violation of sound settings. We will analyze each point separately.

What to do if there is no ringing sound

Silent call in messenger.

If you can survive problems with notifications about incoming SMS, then with calls things are more serious, especially if they call on Viber for work.

The interlocutor may not hear you completely or may join the conversation in fits and starts. Such “glitches” cause a lot of inconvenience.

You can fix the problem of the lack of a normal ringing signal in the following ways:

1. We try to reboot the device. If it doesn’t help, move on to the next point.
2. We set the phone volume (in the Galaxy and on the iPhone, the buttons are on the side panel of the smartphone).

If the sound disappears during a conversation, the problem may lie in system interruptions. You can try updating the application version (best on the official messenger website). This option is necessary when the sound disappears during a video call. After the update, video calls in most cases begin to work in “audible” mode again.

Well, at worst, we try to reinstall Viber.

If the sound fails when watching a video, but the phone volume settings are fine, pay attention to the “sound” situation with the device as a whole. Try playing any video outside the application. If everything is fine, update the Viber version. If not, try updating the system itself (from the website of the manufacturer of your device or its forums and groups).

Standard moments and settings

Yes Yes Yes. You’ve almost certainly already looked at everything and it’s clearly not a matter of settings. However, we kindly ask you not to skip this subtitle of the article - open “Settings - Sounds and vibration” and be sure to check again:

1. Are “silent” or “vibration” modes turned on?
2. Is the volume slider set to maximum?
3. What ringtone is set?
4. Is Do Not Disturb mode activated?

These are just the basics that can cause no sound on your Galaxy S9. Don’t neglect the other settings - go through the menu and check everything. Did not help? Let's move on.