SIM card not activated - an error that informs you that the phone system was unable to detect the SIM card. This problem periodically appears in gadgets running on Android. Sometimes from the very beginning of using a new number, and sometimes already during operation. Why this malfunction occurs and what to do about it is described in detail in this article.
What do you mean the SIM card is not activated?
If the card is not activated, then the owner of the gadget will not be able to use the mobile phone for its main purpose - to make and receive calls, use social networks and other activities related to communication.
Sometimes this error is displayed due to network problems. The area where the user is located has poor coverage. Try rebooting the gadget and checking the signal. It is likely that if you leave the area with a weak signal, correct operation will be restored.
Activation via mobile operator
If the reason is that it is not possible to activate the SIM card on Xiaomi due to problems with sending SMS, then the problem can be solved with the help of the mobile operator. You need to call the call center and find out if the message sending service is blocked.
You should also check the money in your phone account - the message may not be sent for this reason.
If sending SMS is not blocked and there is money in the account, but the message is still not sent, the problem is the absence of the specified SMS center. The SMS center can be specified in the settings of your Xiaomi phone. Go to:
- Settings.
- System applications.
- Messages.
- Additionally.
- Short Message Service (SMSC) / SMS number src=»https://xiaomido.ru/wp-content/uploads/2019/09/Sluzhba-korotkih-soobshhenij-SMSC.jpg» class=»aligncenter» width=»330″ height=”587″[/img]
In the last window, enter the desired number. For telecom operators in the Russian Federation it is as follows:
- MTS - +79168999100;
- Yota - +79585370690;
- Megafon - +79202909090;
- Beeline - +79037011111;
- Tele2 - +79043490000.
If your smartphone has two SIM cards, then you need to enter the SMS center separately for each.
How to activate a SIM card on Huawei, Honor, Xiaomi, Samsung, iPhone phones
For self-activation on different phones (such as Xiaomi, Huawei, Samsung, Iphone, Honor), follow a simple algorithm:
- open “Settings”, go to “Connections”;
- click on “SIM Card Manager”;
- select one or two cards to activate, make sure it says Enabled.
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If this option does not work right away, then first turn off the phone, remove the card, insert it again, repeat the algorithm and use it for its intended purpose.
If this does not help, then remove the card again, delete the saved contacts and repeat the steps described in the instructions. As a last resort, contact your operator.
We indicate the number on the website
There is a fairly simple solution to the problem - indicate your phone number on the Xiaomi website. Follow the link, enter the login and password for your mi account, go to settings and indicate your phone number, after which you will receive an SMS with a confirmation code. This method should be put first on the list, but according to reviews, it does not help everyone, although on Xiaomi Redmi Note 3 the activation of our SIM card in this way was successful.
What to do if the SIM card is not activated?
To activate a SIM card on different phones running on Android, the methods described in detail below are suitable.
Number registration
You can register your number manually. To do this, click on the error notifications, wait until a message opens in which you need to click “Retry” at least three times.
To secure the result, go to the manufacturer’s website and provide a phone number. Enter your username and password, go to settings, and wait until the system automatically sends a confirmation code to your phone number. But keep in mind that some users note that this method does not work on their gadgets.
Changing the language on the phone
Some models from Chinese manufacturers have some shortcomings - there is no support for the Russian language.
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To solve, follow these steps:
- log out of your personal account;
- in the settings, change the language to English;
- Log in to your account for the card to be activated;
- change the language back to Russian.
For correct operation, reboot the device and continue operation as usual.
Firmware check
Also try updating the device software. It is likely that there are problems with the current firmware. This is typical if you purchased a smartphone on a Chinese site. All that is necessary is to update to a new version of Android, if possible.
Methods for activating a SIM card
In the case of smartphones in which the global version is installed, the error that occurs can be resolved by activating the SIM. It is necessary for Mi Account to start recognizing the phone number. You can achieve this in the following ways:
- enter the number manually in a format in which the Mi Account system can determine it;
- activate the phone on the Xiaomi website;
- call the operator to allow sending messages abroad.
The following methods will help resolve the problem. Each of them should be discussed separately.
Manually
If the likely reason is that the phone number on Xiaomi was entered incorrectly, then a very simple method can help in this case. You need to click on the “Sim card is not activated” notification. Clicking involves sending a request to the Xiaomi database to confirm the registration of the number. Since it is specified incorrectly, an error message will be displayed stating that the message could not be sent. Here you will need to press the “Repeat” key. This action will have to be repeated about 4-5 times for Mi Account to offer to change the SIM card number to another one. After this, all that remains is to enter your number differently (remove the “+7” code or, conversely, add it).
Activation on the site
The method is very common among users. It involves entering the number not through a mobile device, but by using the computer version of the Mi account. By default, it contains more features, is most widespread among users and, therefore, is served much more stable and does not cause failures. In order to log into the computer version of your account, you need to follow the link: https://account.xiaomi.com/static/res/c9e52d8/account-static/html/login/dist/v2/sgp/login-ru_RU.html. When the page opens, you will be required to enter your login information. After this, a window will open in which you need to select the “Security” item, then open the “Phone for recovery” subsection and enter the phone number in it.
Upon completion of the described actions, an SMS with a code will be sent to your mobile phone. When it is entered in the appropriate window, the account will be activated and the message will disappear.
Note: the procedure must end with a reboot of the smartphone, otherwise the message will continue to hang in the notification line.
Via SIM card operator
Unblocking can be done by calling the telecom operator that provides telephony services. Here the problem is solved by the fact that the operator removes the restriction on sending messages to foreign numbers. After all, with such a ban, the SIM card cannot send an SMS with confirmation of activation in the Mi Account system. After the ban is lifted, Sim automatically sends confirmation to the Mi Account program, then the number is successfully entered into the database, the user is identified, and the error disappears from the notification panel. However, it still won't hurt to restart the device.
How long can you not activate your SIM card?
It is noted that activation must occur within three months from the date of purchase. When purchasing, a certain amount is automatically sent to your account to activate the selected package. If the user does not use the connected services for three months, the money is automatically debited, and the connected package is automatically transferred to “Standard” or “Basic” (depending on the operator). At the end, the number will be given to another user. Read more about the conditions on the official websites of the selected operator - Tele2, Vodafone, Kyivstar, Lifecell, Megafon, MTS, Beeline.
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How to activate a number on your phone
Activating a SIM card in your phone means you can use all cellular services of the selected operator without any restrictions. Today, mobile operators MTS, Beeline, MegaFon, as well as market newcomers Tele2 and Yota, do not require complex actions to activate a new SIM card in your phone.
Usually, it is enough to install a SIM card in your phone and enter the PIN code, which can be found on the plastic base of the card, and wait to connect to the operator’s network. Once the SIM number is registered online, it can be used. Note that now on most new SIM cards the PIN code request is disabled, and the subscriber can activate its request independently if necessary.
However, there are situations when the SIM card catches the network, but it does not receive incoming messages. This can happen with a SIM card from any operator. In this case, to activate the SIM, you need to make any outgoing call, including a free call to support (MTS - 0890, MegaFon - 0500, Beeline - 0611, Tele2 - 611), or check the number's balance using a short command.
The second problem that subscribers have is that the SIM card has been activated, but there is no network. In this case, you need to check whether the SIM card is installed correctly in the phone, and if the problem does not disappear, then check it in another phone, or another SIM card in this device.
If you were unable to activate the SIM card, then most likely the problem lies with it. In this case, you need to apply with your passport to the office of the mobile operator.
We also recommend activating the SIM card directly at the time of purchase. This is especially true if the starter kit is purchased not in the operator’s official store or from dealers, but at a street location or kiosk.
When purchasing a SIM card from someone other than an official dealer, you need to look at the valid activation date. It is indicated on the packaging of the starter kit. It is worth considering that if you have not activated the SIM card for a long time after you bought it, then it may no longer be available for use, and the number may be reissued by the operator. This usually happens within three months to a year, depending on the operator. You won't be able to activate such an old SIM. This also applies to SIM cards that have already been used previously.
To activate a corporate SIM card, you may need to call the operator's contact center. However, SIM cards are usually handed over to the employee in an activated state. If your work SIM card does not activate, then contact the employee of your company responsible for this issue.
Is there a subscription fee?
If after a three-month period the user still has connected services, the subscription fee is automatically charged.
The proposed instructions are also suitable for tablets. In this article, we described in detail what to do if your phone or tablet does not accept the SIM card. If the suggested options do not help resolve the problem, contact the service center of the operator whose services you decide to use. The consultant will not only fix the error, but also explain what to do if there is a possibility of a repeated failure.
Answers on questions
After activating the SIM card, it was not used for some time. The phone does not find the network. Is she active?
It happens that after activating a SIM card, you did not use it or did not top up your account; in this case, the operator may block the card.
If less than 6 months have passed, top up your account to activate. If you have not used the services for a longer period of time, the card may have been blocked and reissued. Contact the operator that provides the service and write a request to unblock your card. This is possible provided that it is not used by another subscriber. Show answer
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How to restore a SIM card
When all possible verification and analysis options indicate that the registration error appears due to an inoperative SIM card, then you should contact the appropriate communication center. Of course, they won’t be able to fix it, but the mobile operator is obliged to replace the damaged element. In this case, the subscriber must take with him the documents for which the old SIM card was issued. If the staff cannot correct the error during registration, then the client will receive a new starter package.
To Beeline
If the problem node turns out to be a SIM card from the Beeline company, then you should first of all contact the hotline at 0611. Employees of the organization are obliged to carefully study the problem that has arisen and take further action. If the result does not meet expectations, then you need to go to the nearest service center. After filling out the application and explaining the problems, the manager will solve the problem or replace the card.
To Megafon
When a communication element falls under a registration error, you need to call the operator at 0500. During the conversation, you should explain in detail the essence of the problem, as well as how and under what circumstances the card stopped functioning. In the worst case, you will have to go to a communication store and purchase a new starter package.
In MTS
The principle of restoring the functionality of a SIM card at MTS is similar. First, you need to call the operator and report the problem that has arisen with the communication element. If the operator cannot take any action, then you will need to contact the nearest office and purchase a new package. What does that require:
- Visit the service center, having with you your passport, for which a new card will be issued. Next, you should return the inoperative item and fill out the appropriate application.
- When the manager completes the documents and verifies personal information, the client will find out when and where he can receive a new starter package.
It is noteworthy that MTS replaces broken SIM cards absolutely free of charge. Additionally, the subscriber can assign the old number to himself if the latter remains free. Previously connected options and services will remain fixed on the future package.
Causes of the problem
There are a number of reasons why the Xiaomi SIM activation service may be disabled.
If you systematize them, you get the following list:
- The smartphone number is not specified or entered incorrectly when creating an account;
- unfinished MIUI OS, as a result of which activation in Russian is impossible;
- International SMS are blocked by the mobile operator.
The list of reasons for the failure is small and fixing it comes down to several options.
